Operations, Maintenance & Support

• Production Monitoring: Monitor and maintain production infrastructure to ensure high availability, reliability, and security.
• Root Cause Analysis (RCA): Investigate and resolve complex technical issues, performing thorough RCAs for production errors.
• Observability: Implement and manage monitoring, logging, and alerting solutions to ensure proactive identification and resolution of system bottlenecks.
• Visualization: Develop custom scripts to automate data and metric visualization.
• Continuous Learning: Stay up to date with industry best practices and emerging technologies across DevOps and cloud computing.

Skills & Competencies

1. Must-Have Skills

• CI/CD Pipeline Expertise: Strong experience implementing and managing pipelines using tools like Jenkins and GitHub Actions.
• Scripting Proficiency: Advanced proficiency in at least one scripting language (e.g., Python, NodeJS, or TypeScript).
• AWS Cloud Platform: Hands-on, practical experience managing core AWS cloud infrastructure.
• IaC Frameworks: Direct experience with cloud provisioning tools, specifically aws-cdk and CloudFormation.
• OS Administration: Expertise in Linux system administration and deep troubleshooting.
• Core Networking: Strong foundational knowledge of networking concepts and protocols.
• Soft Skills: Excellent problem-solving capabilities, clear communication, and the ability to work effectively in a fast-paced, collaborative environment.

2. Good-to-Have Skills

• Serverless Technologies: Experience with serverless computing models such as AWS Lambda or the Serverless Framework (SLS).
• Cloud Security: Deep knowledge of security best practices for public cloud environments.
• Database Management: Working knowledge of relational and non-relational systems including RDS, MySQL, SQL, NoSQL, and DynamoDB.
• Observability Architecture: Practical experience with telemetry, observability, logging, and monitoring toolstacks.
• Microservices: Strong understanding of microservices architecture and its inherent implementation challenges.
• Methodologies: Solid familiarity with Agile frameworks and mature DevOps practices.
• Certifications: Cloud platform credentials (e.g., AWS Certified DevOps Engineer).

3. Could-Have Skills

• Security & Governance: Familiarity with AWS Security & Governance tools, alongside compliance controls for internal DevOps tooling.
• Specialized AWS Services: Knowledge of edge and integration tools like API Gateway, IoT Core, and Greengrass.
• Infrastructure Services: Familiarity with directory, naming, and configuration services like LDAP, DNS, DHCP, and Active Directory.
• Containerization: Familiarity with containers (Docker) and orchestration toolsets.
• FinOps: Experience implementing infrastructure cost-optimization strategies.

Education & Experience Requirements

• Education: Bachelor's degree in Computer Science, Engineering, or a related technical field (equivalent practical work experience will be considered).
• Professional Experience: 6+ years of verified experience in a dedicated DevOps or Cloud Infrastructure Engineering role.
• Environment: Proven track record working inside cross-functional Agile development environments.